Privacy Policy

1. Introduction

Welcome to Perfecta ("we," "our," or "us"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our real estate photo editing service at perfectapic.com.

2. Information We Collect

2.1 Account Information

• Name and email address
• Google account information (if you sign up via Google OAuth)
• Account credentials (encrypted passwords)
• Profile information you choose to provide

2.2 Photos and Content

• Real estate photos you upload for editing
• Property addresses and metadata you provide
• EXIF data embedded in uploaded images
• Processed and edited versions of your photos

2.3 Usage Data

• Credit purchase and usage history
• Features and tools you use
• Processing requests and edits made
• Device information and browser type
• IP address and general location data

2.4 Payment Information

• Payment information is processed by Stripe through Polar.sh
• We do not store credit card information on our servers
• We receive transaction confirmation and receipt data

3. How We Use Your Information

• Service Delivery: Process and edit your photos using AI technology
• Account Management: Create and maintain your account
• Payment Processing: Handle credit purchases and billing
• Service Improvement: Analyze usage patterns to improve our AI models and features
• Customer Support: Respond to your inquiries and provide assistance
• Communications: Send transactional emails about your account and service updates
• Security: Detect and prevent fraud, abuse, and security incidents

4. How We Share Your Information

4.1 Service Providers

We share your information with trusted third-party service providers:

• FreePik API: For AI-powered photo editing and enhancement
• Cloudflare R2: For secure image storage
• Neon PostgreSQL: For database hosting
• Vercel: For application hosting and deployment
• Polar.sh & Stripe: For payment processing
• Google: For OAuth authentication (if you choose this option)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or legal process, or to protect our rights, property, or safety.

4.3 Business Transfers

If Perfecta is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

• Encryption: All data is encrypted in transit (HTTPS/TLS) and at rest
• Access Controls: Strict access controls limit who can view your data
• Storage Location: Data is stored in secure data centers in the United States
• Photo Retention: Original and processed photos are retained for 90 days unless you delete them earlier
• Account Data: Account information is retained until you delete your account

6. Your Rights and Choices

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Download your photos at any time
• Opt-Out: Unsubscribe from marketing emails (transactional emails still apply)

To exercise these rights, contact us at support@perfectapic.com

7. Cookies and Tracking

We use essential cookies to:

• Maintain your login session
• Remember your preferences
• Ensure security of your account

You can control cookies through your browser settings, but disabling them may affect functionality.

8. Children's Privacy

Perfecta is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Users

If you are accessing Perfecta from outside the United States, please note that your information will be transferred to and processed in the United States where our servers are located.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of Perfecta after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@perfectapic.com
• Website: perfectapic.com